James Ricker
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Sr. Director, EA.com & Creator Network · 2022 – 2025

EA.com

ea.com

The challenge

EA.com, the home of every EA franchise and visited by millions of fans monthly, ran on a legacy Adobe CMS that made launching new franchise experiences slow and costly.

The approach

  • Led the ground-up rebuild onto a modern stack.
  • Templatized the build process so new franchise sites could launch in days instead of months.
  • Rebuilt the platform's growth and engagement foundation around the new architecture.

The stack

TypeScriptReactNode.jsContentful
An overview of The Sims website's full page-template system: homepage, campaign, news, product, checkout, and business pages laid out side by side
The templatized page system, here powering The Sims: every franchise site assembled from the same building blocks.

One template, every franchise

Start from the template

Every franchise page begins as the same wireframe: hero, pre-order module, features carousel, newsroom, and FAQ, all pre-built, CMS-driven, and ready to fill.

The wireframe version of EA.com's Reveal page template, with placeholder keyart, tagline, and call-to-action modules

Skinned in days, not months

The same Reveal template dressed for Battlefield 2042: art, copy, and commerce modules slotted in without writing new code, the process that took franchise launches from months to days.

The same Reveal template filled with Battlefield 2042 keyart, tagline, and pre-order buttons

Every franchise, its own identity

Theming goes deeper than a keyart swap: Apex Legends brings its own typography, nav, and signature red to the identical skeleton, so every site feels native to its franchise, not templated.

The Reveal template themed for Apex Legends, with franchise navigation, angular typography, and red call-to-action buttons

Impact

+0%

User growth

in year one on lead titles

0.0X

Organic traffic

then more than doubled again the following year

+0%

Session duration

+0%

Engagement per session

0X+

Ratings hub users

year over year

0X+

Ratings hub sessions

year over year